Privacy Policy

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KARIMOKU FURNITURE INC. (hereinafter, “our company”) will abide by The Personal Information Protection Act and related regulations and protect our customers’ privacy.

Definition of Personal Information

Information related to the individual customer (hereinafter, “personal information”), and is specific to information that can identify the individual customer such as the customer’s name, address, and phone number. This also includes information that can identify an individual by combining and verifying with other information.

Handling of Personal Information

Regarding the handling of personal information, we may collect personal information of our customers when the customer purchases a product, contacts our company, and/or subscribes to an e-mail newsletter.

Use of Personal Information

Our company may use personal information and order information (including information related to the customer’s order history) collected from customers for reasons defined in each item below:

  1. (1) For introducing our company’s products and services to the customer
  2. (2) For responding to customer’s inquiries
  3. (3) For asking customers to provide their opinions or feelings regarding our company’s products / services.

Entrusting Personal Information

Our company may entrust operations when necessary to achieve usage as clarified. In such cases, the companies entrusted with operations will be appropriately managed and supervised. (Companies entrusted include delivery companies and contract manufacturing companies)

Disclosing Personal Information to a Third Party

Our company will not disclose personal information of users to a third party other than companies entrusted without the agreement of the user. However, if we are requested by law, or a public institution such as the court or police requests disclosure, then we may disclose personal information without the agreement of the user.

Changes and Notifications in Handling of Personal Information

Our company may change the content regarding the handling of personal information without prior notice due to business needs of our company, new laws being enacted, amendments to existing laws, and other reasons. In case there are changes, the changes will be posted on the website and notified.

Disclosure, Correction, and Deletion of Personal Information

If you wish to disclose, correct, or delete personal information, please contact us via phone or email. We will need to confirm your identity during the process, so please be aware.

Contact for Personal Information Protection Policy

Please contact the following for anything that is unclear.

KARIMOKU CAT Customer Support

108, Kaieicho, Fujie, Higashiuracho, Chita-gun, Aichi, 470-2191 JAPAN
TEL: 0570-028-562 (Weekdays: 10:00 -17:00 Excluding: Saturdays, Sundays, and National Holidays)
Inquiries by email: m